HOME, WITH A LITTLE HELP.
Plain-language summary. This page describes how Homehand works today. Final binding wording remains under counsel review.
Working with Homehand
Homehand provides organizing and downsizing, ongoing home help, and Home Watch in Lake Oswego, West Linn, and Stafford, Oregon. We agree the work with you before it begins. Sending a website inquiry starts a conversation; it does not book a visit or commit you to a partnership.
The work and price we agree
Your written quote or service agreement defines the spaces, tasks, schedule, included time, price, and any hosted record access. Website prices are starting points for that conversation. Additional projects are quoted separately. Contractor invoices carry no Homehand markup. You normally contract with and pay the specialist directly; any different arrangement needs written authorization. Extra household help or contractor coordination is $125 per hour, agreed before work begins. Materials and specialist invoices are additional.
Your decisions and permissions
The homeowner’s priorities come first. Before work begins, we agree who can authorize work, spending, donations, or disposal and who can receive records. A family member can help arrange a project, but a partnership does not give us open-ended authority to spend or make household decisions. Items awaiting a decision are set aside.
Access and Home Watch
We agree access methods, permitted areas, key or code handling, contacts, and approval arrangements before a visit. Home Watch records observations from agreed visits, with photographs and a written update. It is not a security guarantee, an emergency response service, or a comprehensive home inspection. Homehand provides practical household help, not medical or personal care.
Scheduling, changes, and cancellation
Adam replies within one business day. Our contact hours are Monday–Friday, 9am–5pm Pacific, excluding public holidays. You can pause or cancel a monthly plan with 30 days’ notice by phone or email. There is no annual commitment. We confirm the final service date and any remaining charge in writing. We agree appointment dates and backup arrangements before service starts. Contact Adam by phone or email to request a change; he will confirm receipt and the effective date.
Your records and online access
You retain ownership of your photos and inventory. You keep your agreed delivered inventory and export without a subscription. The copy you download and keep is separate from access to the online record. Your quote or agreement states how long online access is included and the arrangements for continuing it. Inventory Care is optional upkeep for later changes, not a fee to retrieve your agreed deliverable or correct an error in our delivered work.
Inventory permissions and estimates
Only share information and photographs you have permission to provide. Homehand uses the limited permission needed to store and process them to deliver the agreed records. AI-generated and market-derived values are estimates, not appraisals. Homehand is not a licensed appraiser, insurer, or financial advisor.
Existing inventory-app accounts
The separate consumer inventory app has its own account and subscription arrangements. Those arrangements do not set the price or hosted-access period for a household service project.
Read the existing inventory-app policy
New consumer app accounts get a 14-day trial for adding items. After the trial, existing items remain viewable and exportable; continuing to add items requires Plus. This is not a promise of indefinite hosted access for a service project.
You retain rights to your photos and inventory and grant only the permission needed to store and process them for the service. Use the app only for lawful inventories of property you have the right to catalog; do not upload content you do not have permission to store. The app is offered in the United States on an as-is basis as it is improved.
Your written agreement
This page explains the service in plain language. It does not replace your individual quote, access agreement, or signed service agreement. The final contract wording remains under counsel review. Ask Adam about any term before committing to work.
Contact
Questions about the service or your agreement? Call (847) 772-5117 or email hello@yourhomehand.com.